Effective Preparation For Business Presentation - 844 Words

In the book Effective Preparation for Business Presentation, the author Dr. Jeff Lewis provides excellent guidelines and his personal success tips to prepare business presentations. The book consists of five chapters each building on one another. Dr. Lewis describes details in each chapter focusing on effective communication through presentations. This paper attempts to show the key takeaways from each chapter of the book. The first chapter titled â€Å"Importance of Communicating Well† emphasizes on why it is important to communicate properly. Communication is one of the key skills for any success in life, whether it is in a relationship, in a workplace or in any aspect of life. It also helps understand others, learn new skills, and boost career and employability. In fact, nowadays communication has become so vital that employers list this as the main job requirement in all job postings. This shows that a graduate who has developed some skills in communication is more employable than others who did not. The chapter also provides important steps and models for planning and preparing business presentation. And finally, Dr. Lewis writes, â€Å"you know when you are ready when you have practiced the verbal and non-verbal elements of your message†(P. 23). This shows that perfection comes from preparation and practice. Another major takeaway from the first chapter is the communication model, which consists of eight essential components: sender has the idea (message), audience analysis,Show MoreRelatedBusiness Communication Paper1081 Words   |  5 PagesAudience Analysis Paper COM/285 Katrice Bottoms October 28, 2010 Prof. Stella Kalfas Audience Analysis Communication in the business world must be effective for a company to strive in a competitive market. Miller Company has called an in person meeting with a group of stakeholders including managers, salespeople, and customers to discuss quarterly sales information. To communicate effectively with the internal and external audience’s, an audience analysis mustRead MoreEffective Training Sessions Essay1269 Words   |  6 PagesTraining sessions aim to develop one’s skills and knowledge on a particular topic, usually to benefit their job performance (Hubbard, 2004, p. 124). Preparation is the inevitably one of the first stages of training sessions. According to Polonsky and Waller (2004) â€Å"effective presentations, academic or business require preparation† (p. 432). This stage can be separated into three subcategories, forming, storming and norming. Yeung (2000) defines forming as when the team assembled and storming beingRead MoreMarketing Analysis : Sales Management1028 Words   |  5 Pagesbe broken down into seven steps: preparation, prospecting, approach, presentation, overcoming objections, closing, and follow-up. Preparation covers everything that needs to be done before interacting with a potential customer. This involves not only knowing your products but your competitors as well. In addition to this, you will need to develop a sales presentation tailored to your potential client’s needs and wants. Some would put prospecting ahead of preparation, but experience has taught me thatRead MorePoints to Consider When Giving a Speech Essay947 Words   |  4 Pagesneeds to be given adequate consideration during the preparation of a speech. Once the introduction is completed I believe the audience subconsciously demands that the body of the speech is well organized and informative. This is important to ensure that the audience stays engaged in the presentation. Although I believe I did a decent job in my introduction speech, I now know which areas I need to work on in the body to make the presentation more complete. After reading Chapter 8 of The Art ofRead MoreRecruitment and Diversity Enhances Customer Essay788 Words   |  4 Pages(Point 2) Organisation Benefits of attracting and retaining a diverse workforce: An increasing number of companies are realising the benefits of having a diverse workforce and as a result are incorporating equality and diversity objectives in their business strategies. Diversity is a widely-used concept which refers to visible and non–visible differences between individuals. There are six main strands of diversity: race, gender, disability, sexual orientation, age, and religion which are covered byRead MoreWhat Did You Learn From The Harvard Managementor Writing Skills Tutorial? Essay1319 Words   |  6 PagesExecutive MBA – MA 19 Module: Effective Communications Professor: Gigi WANG Assignment: Pre-Class Homework Name of participant(s): Reda MAHMAJ Declaration of Authorship â€Å"I (We) hereby declare that I (we) have neither given nor received unauthorized help on this assignment, that all work is my (our) own unless otherwise stated, and that all sources used in the preparation of this assignment have been properly cited.† Submitted on: Part 1: Business writing 1. What did you learn fromRead MoreThe Process Of Network Forensics Process1179 Words   |  5 Pagesthe implementation of the forensics process (Nik, Saadiah and Mohd 72)[8]. A waterfall model which has been commonly followed in forensics has various steps – Preparation, Detection, Collection, Preservation, Examination, Analysis, Investigation, Presentation and Incident response. Feedback from steps examination, analysis and presentation can be used for improvement of network security, tools used etc. Figure 2 depicts the process of network forensics. Figure 2 – Network forensics process 3Read MoreCoaching Process Exercise And Inventory Self Assessment Questionnaire1640 Words   |  7 Pagesof ways to improve coaching strategies. The actual self-assessment and feedback profile scores, are quite encouraging, reflecting my strength. The following are my scores. Self-Assessment Profile Feedback Profile (30) Coaching Preparation (27) Coaching Preparation (30) Coaching Technique (27) Coaching Technique (38) Coaching Qualities (30) Coaching Qualities (34) Coaching Conversation (27) Coaching Conversation After reviewing the self-assessment scores, coaching qualities is my strongestRead More†¢How Clearly Did The Presenter Define And Explain The Key1647 Words   |  7 Pagesintroduced the key contents of the presentation. Based on source found, the presenter then defined what creativity is with its characters. Followed by assertive scholar research, the presenter posed an interesting question, which supports creativity can be developed through proper management. Next, straightforward illustration was applied to show different functions of human brain. In delivering the presentation, the presenter demonstrated satisfied amount of preparation and research that he has doneRead MoreEssay about Self Reflection for Oral Presentation733 Words   |  3 PagesSelf Reflection for Oral Presentation Firstly, I would like to begin by saying that feedback was very mixed and gave some very differing opinions on the presentation as a whole. As an example, several reviewers stated that eye contact was poor throughout the presentation but several others contradict this. Again this is apparent with the clarity and volume of our speech. According to half the reviewers the presentation was too softly spoken and not clear with the other half praising our clarity

The Success Of College Success - 867 Words

Every individual has a different way to define success. The dictionary itself, which we are all originally taught from, defines success as being an accomplishment of an aim or purpose. Therefore, college success varies tremendously throughout the universities, cities, and most importantly the students themselves. Leadership, whether we look at it from the same stand point or not, is something that everyone has. If it is spoken out more, we tend to call those individuals more of leaders then those who don’t speak out as much. However, everyone has their own insight on where they want to be, who they want to be and how they want to get there. All of which is led by the personal leadership and motivation within a specific person. Because of our incredible differences, college success is accomplished by the necessity of self-leadership skills. These skills are deemed necessary because for everyone, achievement comes in many forms, less control of group leadership usually means mor e flexibility with time, and success is based on one’s own expectations accurately established on a majority of students who show lack of leadership that tend to parade their initiatives within their focused work. Achievement has been known to be something completed by effort, courage and skill. All three of which you would expect to find within those we call leaders. Despite what some believe, everyone, even those born with disabilities, acquire courage and skill to their own level, as well as theShow MoreRelatedCollege Is Not For Success1258 Words   |  6 Pages College has always been the ideal pathway to success, but with the recent low job turnout rate of college graduates, there has been success in technical studies that shoot students straight into well paying careers. There are numerous jobs that do not need higher education and still make a considerable amount of money. Success is the favorable or prosperous outcome of determination and aspirations. College has proven unnecessary to success, the job market is uncertain and with the competitivenessRead More College Success Essay1135 Words   |  5 PagesSkills That Are Important For College Success University Of Phoenix Gen 300 Skills For Professional Development nbsp;nbsp;nbsp;nbsp;nbsp;It seems in the society we live in today, having a college degree is a necessity. Years ago it was the norm for people to just go right into a full time job after high school, if they even finished high school; they did this to support their families. In today’s society a person has a difficult time getting a decent job without a college degree. During an adultsRead MoreIs College Necessary For Success?2033 Words   |  9 PagesCollege: Is College Necessary For Success? Alex Tabarrok once said, â€Å"Education is the key to the future: You’ve heard it a million times, and it’s not wrong. Educated people have higher wages and lower unemployment rates, and better-educated countries grow faster and innovate more than other countries. But going to college is not enough. You also have to study the right subjects† (Reich par. 5). This quote is a very popular quote because it is a true to connection to education. The general assumptionRead MoreCollege Is A Place For Success1222 Words   |  5 PagesWhen college students taking their first steps onto a college campus, they can finally feel the independence that they were looking for. College can be a place for success as well as a place for partying. However, attending college will comes with many struggles. It is right that college is one of the most important parts in people’s life, but it is not easy for everyone. Most of students feel stressed in college because they ha ve to face different varieties of of struggles. For example, some studentsRead MoreSuccess or Failure in College572 Words   |  2 Pagesthat 20% of students dropout college because they couldn’t handle the academic work? Most people believe that college is the main key for getting a good job. Thousands of students are enrolling in college in the United States every year. However, some of them quit college after the freshman year. Learning about success in college is very important. All students should learn about success in college, which will give them a full idea of how they can be successful in college. There are many things thatRead MoreThe College Success Course646 Words   |  3 Pagesgo to college but the lack of higher education affects the entire community as a whole. Without a bachelor’s degree, students are less likely to be employed, more likely to live in poverty, and are less active citizens of their community. Students with a low level of education ar e also more likely of welfare dependency and crime. In order to raise the 12% college educated citizens in Bogalusa, high school juniors and seniors of Bogalusa High School should be required to complete a college successRead MoreCollege is the Gateway to Success881 Words   |  4 Pagestheme or symbol across several articles or sources. I analyzed the following three articles in search of a common strand, â€Å"College is a Waste of Time† by Dale Stephens, â€Å"Importance of a college education† by Jeff McGuire, and lastly â€Å"Why Liberal Arts Matters† by Micheal S. Roth. After carefully analyzing all three of the articles, I chose â€Å"higher education is the gateway to success as my strand. This is a reoccurring point across all three articles; while not all the opinions are alike, they still correlateRead More Success in College Essay2210 Words   |  9 Pages Section One Managing Your TIME nbsp;nbsp;nbsp;nbsp;nbsp;The frist thing that a new college student must learn how to do is to stay organized and learn to decipher their priorities. By doing so you will make sure you never; miss an appointment, forget to do a homework assignment, and loose sight of time when doing a project or paper. (Waiting to the last minute never allows for your best work to be done) A planner is the best way to keep everything in order and well organized. Withier itRead MoreCollege Success Essays1891 Words   |  8 Pages College Success What does it mean to be successful? Many people look at the word success from different views. The dictionary defines success in two ways: the accomplishment of one’s goals and then the attainment of wealth or position. I believe you can be successful in two ways as well: you can be successful in your career and you can be successful by doing what makes you happy and living a fulfilling life to your standards. You don’t have to have a huge mansion on top of a private hillRead MoreThe Success Of College Sports1720 Words   |  7 Pages Title In the past few decades college sports have grown immensely in popularity nationwide, especially when the bigger events such as March Madness and the College Football National Championship arise. Even though the NCAA considers themselves to be a non profit organization, March Madness is such a huge event that in 2011 the NCAA made an agreement with CBS Sports and Turner Broadcasting System to let them broadcast the games until 2024 for $10.8 billion, but during March Madness they make

Financial Accounting and Banking Industry †MyAssignmenthelp.com

Question: Discuss about the Financial Accounting and Banking Industry. Answer: Introduction The main idea of the business is to initiate a business plan for developing an android and iOS application for Australians that describes the law and offences of every country around the world. This will be one of a kind business in the entire country. The application will provide the users with an opportunity to sign up for a 24 hour free trial before actually buying the product. Initially, Arpund the World will be able to provide the laws of some of the major destinations such as Japan, China, UAE, U.S., France, Russia, Germany and Switzerland. The application will gradually provide the users with update thereby increasing the list of countries. The main idea of developing this app will focus on providing the laws and offences of all 195 nations which exists in the world at present. Location in Australia where marketing has to be done The main location of marketing the products in Australia will be done in all the regions of the country. Channels to market the acquisition of incentivised user download will help the Management company in growing the user base of the application and top list rankings. This has been considered as one of the most effective means of channel to marketing for posting the total number of install rates in a short span of time. It is also identified as one of the most cost efficient means and ideal for a start-up business. The non-incentivized CPI will be adopted by the company for having an impact of high lifetime value which will be able to translate into more number of active users a month and better monetisation for the company. The other effective strategy for the channels to marketing has been identified in form of social media and Facebook advertising. The company for the looks forward to adopt co-promotional partnerships which will allow mutually beneficial partnership for reducing the overall cost of the venture (Brus Media, 2017). Customer segments The main form of the customer segment segregation has been done with people aged 19-80 years. As the main aspect of the service has been identified in form of providing legal information of all the countries, it will be particularly beneficial to people who do a lot of travelling. This particular trend of travelling is mainly identified among the overseas college students, newly joined employee in an overseas country, experienced professionals, international reporters and several other categories of people. Customer relationship The customer relationship will be maintained in a customer relationship management software. The company will further use the information of customers through the feedback given in the app stores of both Android and Apple users. This will allow the company in categorize the customer base in spreadsheets and lists. The data will be further stored in form of CRM application named vtiger. This will allow the company to develop a complete set of features and functions required for CRM and assist in maintaining both new and existing customer relationships (The Vtiger Blog, 2014). Marketing expenditure A significant portion of the marketing expenditure is further seen to be considered in form of in form of social media and Facebook advertising. The company also seeks to invest in YouTube analytics to know the customer trend of liking and demography. It is able to monitor the performance of the channel that have demonstrated the information about the application and provide the developers with accurate traffic sources and demographics report (Hochman, 2017). The advertising costs for the application has been further calculated based on cost per mile (CPM) and cost per click (CPC) rates in both android and iOS platforms. This is the cost per thousand rates an advertiser needs to pay for displaying the ads and for every time and user clicks on the ad. This is important for considering the advertising costs associated to the application. Advertising Expenses for CPC and CPM Parameter Average Rate Year 1 Year 2 Year 3 Year 4 Year 5 CPC $ 2.14 1400 1600 1700 1700 1800 CPM (Government Politics) $ 1.33 1800 1,696 1,695 1,797 1,802 Total 3,200 3,296 3,395 3,497 3,602 Table: Arpund the Worlds advertising Expenditure (Source: Johnston, 2014) Organizational plan Resources to be used: The main resources needed requirement for the company are seen in form of a team of software developer, online sales representative, operations department, marketing department, HR department and accounts department. How many workers: The total requirement of the personnels has been seen in form of 15 workers employees in total. The main form of the segregation of the workers has been seen in terms of 4 personnel as software developers, 4 personnel as online sales representative, 2 personnel in the operations department, 1 personnel in the marketing department, 2 personnel in HR department and 2 personnel in the accounts department. Expected wages: The expected wages of the individual workers has been seen with the annual salary received by the employees. It has been seen that the average annual salary of the 4 software developer is AUD 106614 individually per annum, 4 personnel as online sales representative is AUD 30000 individually per annum, 2 personnel in the operations department is AUD 65000 per annum, 1 personnel in the marketing department is AUD 45000 per annum, 2 personnel in HR department is AUD 60000 per annum and 2 personnel in the accounts department is 75000 per annum (Glassdoor, 2017). Abide policies The Company needs to adhere to the various types of confidentiality agreement. It needs to further make a copyright protection as it will give the evidence and prove that ownership of copyright (Deegan, 2013). The next step is to create an app developer contract so that the company is able to ensure it does not pass the final codes to the third party app developers. Hire places The main form of the hiring activities for the various positions such as the software developers, online salesman, operations department, marketing department and HR department has been identified in locations such as Melbourne, Greater Sydney, Newcastle, IIlawara, Hunter Valley, Richmond Tweed, Central West, Southern Highlands and Shoalhaven regions (Financial Review, 2014). Business model-the main aspects of the business model formulated for the company has been able to address the main processes for customers, technology, people and innovation in the products. The main trends of the business model has been further seen to be explained based on the culture, behaviour, leadership, training, incentive, peer reviews and monitoring (Pratt, 2013). The complete list of the activities of the business model has been shown below as follows: Approvals needed from Australian Gov: The main form of the government approval has been seen in terms of adhering to the copyright laws, Internet, importation of software into Australia, anti-trust provisions and limitation of liability (Australia.gov.au, 2017). Financial plan Initial cost- The cost of the total expenses has been seen with $ 100000 for the total monthly expenses, this is identified as the total owners funding. It has been further seen that in order to fulfil the cost of the fixed assets and the high salary of the employees the company had to take a total loan amounting to $ 20000. Proposed pricing strategy The products are priced for the people belonging to upper middle class it has been seen that the main pricing strategy for the products are seen to be skimming strategy. Based on the various types of pricing strategy adopted by the company it has been seen that in the first two years company would be making a net loss of $ 5380 and $ 4270. However, in the subsequent years it will be able to increase the sales volume for the paid features and by including laws of more number of countries. In this way, Arpund the World will be able to achieve a net profit of $ 27239 in the third year, $ 86186 in the fourth year and $ 187908 in the fifth year respectively. Strategy to be followed to survive in the market- The main strategy followed to survive in the market has been seen form of differentiation of the services from other android developers. It has been seen that Arpund the World is identified as a one-stop application for knowing about laws and offences across all the major nations of the world. This is identified as the main driving force towards a differentiated marketing strategy. The company further stands apart by providing the users with opportunity to sign up for a 24 hour free trial before actually buying the product (Bushman, 2014). Breakeven point The breakeven point of sales based on the financial data has been able to show that the company needs to sell services worth $1231046.8 to make a minimum profit of $ 123104.68. Fixed cost and variable cost The fixed cost of the company has been seen in terms rent for the premises and buying of electronic equipments. Some of the main forms of the variable cost of the company have been further seen in terms of Direct Labour Costs, third-party developer of the application, Direct Material Costs and Electricity cost. The fixed cost has been evident in form of $ 8500 paid for the rent of the premises. This rate has been sourced from the Gumtree, where the weekly rent for an office space in Town Hall at Sydney is $ 200 (negotiable) a week. This rate has been negotiated to $ 158 per week, and hence the total rent is $ 8500 per annum (Gumtree, 2017). Conclusion The main interpretations made for the business plan has been seen to be realistic in nature. It has been further observed that the main location of marketing the products in Australia will be done throughout the country. A significant portion of the marketing expenditure is further seen to be considered in form of in form of social media and Facebook advertising. The company also seeks to invest in YouTube analytics to know the customer trend of liking and demography. The main strategy followed to survive in the market has been seen form of differentiation of the services from other android developers. The organization plan has been seen in terms of hiring of people in relevant departments such as software developer, online sales representative, operations department, marketing department, HR department and accounts department. The breakeven point of sales based on the financial data has been able to show that the company needs to sell services worth $1231046.8 to make a minimum prof it of $ 123104.68. Reference List Apps | australia.gov.au. (2017).Australia.gov.au. Retrieved 13 May 2017, from https://www.australia.gov.au/news-and-social-media/apps Beatty, A., Liao, S. (2014). Financial accounting in the banking industry: A review of the empirical literature.Journal of Accounting and Economics,58(2), 339-383. Bushman, R. M. (2014). Thoughts on financial accounting and the banking industry.Journal of Accounting and Economics,58(2), 384-395. Deegan, C. (2013).Financial accounting theory. McGraw-Hill Education Australia. Edwards, J. R. (2013).A History of Financial Accounting (RLE Accounting)(Vol. 29). Routledge. Freeman, R. J., Shoulders, C. D., Allison, G. S., Smith Jr, G. R., Becker, C. J. (2014). Governmental and nonprofit accounting: Theory and practice.JPAEJOURNAL OF PUBLIC AFFAIRS EDUCATION VOLUME 20 NUMBER 3, 441. Henderson, S., Peirson, G., Herbohn, K., Howieson, B. (2015).Issues in financial accounting. Pearson Higher Education AU. Hochman, J. (2017).The Cost of Pay-Per-Click (PPC) AdvertisingTrends and Analysis - Hochman Consultants.Hochman Consultants. Retrieved 13 May 2017, from https://www.hochmanconsultants.com/cost-of-ppc-advertising/ Hoskin, R. E., Fizzell, M. R., Cherry, D. C. (2014).Financial Accounting: a user perspective. Wiley Global Education. Johnston, M. (2014).What Are Average CPM Rates in 2015?.MonetizePros. Retrieved 13 May 2017, from https://monetizepros.com/display-advertising/average-cpm-rates/ 10 Mobile Marketing Channels to Market Your App | Brus Media. (2017).Brus Media. Retrieved 12 May 2017, from https://www.brusmedia.com/resources/10-mobile-marketing-channels-market-app/ Why Melbourne is the best place to hire software developers and there is no bad time to IPO:Zendesk CEOMikkel Svane. (2014).Financial Review. Retrieved 13 May 2017, from https://www.afr.com/technology/why-melbourne-is-the-best-place-to-hire-software-developers-and-there-is-no-bad-time-to-ipozendesk-ceomikkel-svane-20140722-jyppi Pratt, J. (2013).Financial accounting in an economic context. Wiley Global Education. Premium Office at Town Hall - Shared or Full all inclusive | Office Space Commercial | Gumtree Australia Inner Sydney - Sydney City | 1145566637. (2017).Gumtree. Retrieved 13 May 2017, from https://www.gumtree.com.au/s-ad/sydney-city/office-space-commercial/premium-office-at-town-hall-shared-or-full-all-inclusive/1145566637 Salary: Software Engineer in Sydney, Australia. (2017).Glassdoor. Retrieved 13 May 2017, from https://www.glassdoor.co.in/Salaries/sydney-software-engineer-salary-SRCH_IL.0,6_IM962_KO7,24.htm?countryRedirect=true Saunders, A., Cornett, M. M. (2014).Financial institutions management. McGraw-Hill Education,. Vtiger CRM Named a 2014 CRM Market Leader by DestinationCRM. (2014).The Vtiger Blog. Retrieved 13 May 2017, from https://www.vtiger.com/blog/vtiger-crm-named-a-crm-market-leader-by-destinationcrm/ Weil, R. L., Schipper, K., Francis, J. (2013).Financial accounting: an introduction to concepts, methods and uses. Cengage Learning.

Training and Development The American National Red Cross

Introduction The field of training and development has changed significantly during the past several years, reflecting both its role and importance in achieving higher employee performance and meeting organizational goals. Training and development has become very important as the crucial link between organizational status and the changes in the market or environment.Advertising We will write a custom research paper sample on Training and Development: The American National Red Cross specifically for you for only $16.05 $11/page Learn More Training and development helps the organization towards having informed workers as paradigms shift and technology changes. This essay provides an overview into the training and development activities in American National Red Cross based on personal observations. The American national Red Cross The American Red Cross organization is an umbrella organization of many community based organizations in the United States that o ffer humanitarian help or response in case of a disaster (The American National Red Cross, 2009). The American Red Cross offers numerous training opportunities both to its staff, volunteers and general public. All training is aimed at making individuals prepared enough to handle disasters or conflicts. American Red Cross relies heavily on volunteers. It is reported that 96% of the total work force in the organization are volunteers (The American National Red Cross, 2009). These volunteers need proper training and orientation before they can be deployed to do humanitarian work. The second core aspect of its operations is training the general public on issues to do with safety and health. The training programs they offer to the general public aim at preparing the public for emergencies and general hygiene in the homes Some of the disasters that Red Cross responds to include earthquake related devastation like the Haiti disaster, weather related disasters e.g. tsunamis and floods. The most common local disasters that American Red Cross deals with are fires in homes, road accidents, and any other home or work place accidents. The American National Red Cross does not only deal with emergencies and disasters. Additionally, the American National Red Cross has blood donation drives and is one of the senior suppliers of blood to hospitals in the US (The American National Red Cross, 2009).Advertising Looking for research paper on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Additionally, the American Red Cross works closely with the military. Wherever there are military operations, the Red Cross plays the role of providing support services and attending to the wounded alongside military health officers. Moreover, they also provide message delivery services for the military from wherever to wherever around the globe (The American National Red Cross, 2009). The American Red Cross works closely or in connecti on with the international Red Crescent Movement and Red Cross. It participates actively in the conflict resolution efforts around the globe. However, its major focus is on helping the victims of such conflicts. For example, conflicts and disasters often displace many people. Red Cross works to reunite and reconnect dispersed or separated families. The American Red Cross is part of the international network that offers tracking services for separated individuals. It also offers messaging services for people around the globe who are dealing with either disasters or conflicts (The American National Red Cross, 2009). Training and Development in the American Red Cross Traditionally, only commercial organizations were preoccupied with achieving effectiveness or a competitive advantage. Due to scarce resources, even humanitarian organizations have moved towards adopting best management practices for efficiency and effectiveness. Most organizations appreciate the importance of human resourc e training and development. Organizations are as effectives as the work force i.e. people make organizations become more competitive or better placed in the market (Armstrong, 2006, 85). Research indicates that only organizations that have right employees manage to achieve a competitive advantage (Craig, 1996, p. 21). Most importantly, such organizations invest heavily in ensuring employee skills and competencies are well aligned towards achievement of organizational goals (Aswathappa 2006, 34). This is ensured through training and development. In organizations, training and development is done for two major purposes. Training helps motivate employees while at the same time aligning their skills and competencies with organizational needs. This is to mean that training and development is important both for the individual employee and the organization (Cole, 2005, p. 75). It helps improve employee effectiveness and efficiency as the employee is introduced to more information or skills . In turn the organization is able to cope with changing technologies or social spheres. In the American Red Cross, training and development or capacity building is at the core of their services. Training is done to introduce new entrants to Red Cross procedures, to orient volunteers and staff to a given operations peculiarities or as a form of reward for hard work. After being too involved in the field as a way of refreshing the employees, training is one option available to them.Advertising We will write a custom research paper sample on Training and Development: The American National Red Cross specifically for you for only $16.05 $11/page Learn More Apart from training for staff and volunteers, the Red Cross provides training programs to the general public that aim at preparing them for disaster. Individuals are trained in how to live in a healthy way free from hazards i.e. body healthy and environmental safety. The training targets families, individ uals and workers in different industries. The regular training revolves around such basic skills like first aid, how to perform CPR, swimming. These trainings are done by the volunteers across the country. All volunteers coming into American Red Cross are taken through an orientation. The orientation serves to introduce the entrants to the general work done by the organization. Orientation also helps towards aligning volunteers or new staff’s experience, knowledge, skills and interests with disaster program or service opportunities. The training offered by American Red Cross to its staff and volunteers aims at helping them to become better equipped in humanitarian help execution, training of community in health and safety and emergency response. The staff is equipped by cutting edge knowledge and skills so as to respond properly to disasters train others effectively and offer appropriate help in the appropriate way. Training Needs Assessment Training Needs Assessment is done both at individual, organizational and community levels. At the individual level, American Red Cross looks into the training needs of its volunteers and employees. Depending on their level of training and anticipated deployment, the volunteers and staff are given holistic training that enables them respond or work properly. Individuals volunteering with the Red Cross are evaluated on general knowledge in safety, health and disaster issues. Depending on whether the individual has had any related training or not, they are admitted into orientation programs or formal training programs. Most volunteers are specialists in the different fields and thus Red Cross training and development only works to align their skills and experience with the humanitarian causes that it serves. At the organizational level, just as Green (2002, p. 56) advises, training needs assessment is done with respect to particular assignments or causes and their peculiar characteristics. The organization continuously scans the present and future for risks, safety hazards, and possible disasters thus continues to prepare its people for appropriate response. When a particular disaster or challenge occurs its peculiarities are analyzed and arising needs inform training in the organization. For example, given the disaster in Haiti, special trainings are carried out for those going to Haiti. These special trainings aim at helping the volunteers understand what to expect and what would be the appropriate responses.Advertising Looking for research paper on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More At the community level, needs assessment is done with the aim of equipping community members with appropriate skills especially in the emergency situations the group is prone to. Community trainings are basic, however, needs assessment are done to establish the training needs of each group. Often community members who are interested in training in basic life saving skills come to Red Cross centers. The training for community members is kind of standard but efforts are made to contextualize it. If an area is prone to tsunamis, efforts are made to encourage given attitudes or understands that would facilitate proper response in case of such a disaster occurring. Components of American Red Cross Training Programs Training and development in organizations has two components i.e. new entrant training and continuing education (Laird and Sharon, 2003, p.14). Training and development in the American Red Cross introduces new entrants to the American Red Cross operations and build capacity of already staff and volunteers already in operation. The new employee or volunteer program aims at equipping them with necessary skills and information necessary for successful participation in humanitarian operations. Continuing education in the American Red Cross takes the form of sponsored further studies for employees. Once an employee has worked with the organization for sometime, they receive sponsorship to pursue further studies in line with personal intentions and the overall organizational manpower forecasts. Continuous education is taken very seriously as they help staff to be informed of dynamics that affect or continue to affect their personal growth and work effectiveness. The personal career development goals and the organizational relevancy are key drivers in continued education for employees (Gary, 2004, p. 38). Education affords them progress in their careers while at the same time enabling achievement of long term organizational goals. The new skills and knowledge a cquired, instrumentally helps staff towards better and efficient service in the organization. Due to the long history of American Red Cross, numerous materials have been developed over time that aid in training. The training materials include training manuals and syllabus that is followed when tackling the different sessions. New volunteers often are introduced to Red Cross’s guiding policies, procedures and philosophy. Then there is introduction to basic skills and competencies necessary in a disaster operation or when responding to an emergency. After the introductory or orientation sessions, new entrants or volunteers are attached to team leaders. From their team they are exposed in an on job kind of training. On job training is a mandatory aspect of training and development (Rae, 2000, p. 83). In the American Red Cross, new entrants are given assignments alongside other more experienced members of the team. This is necessary so that they may receive support and help as ne cessary during work or operations. Once one has acclimatized to work and is now an independent worker in his or her team, continuing education is considered for him or her. Continuing education as already discussed is important because is helps employees expand on their knowledge and skills. Additionally, it also serves as a way of refreshing after many tiring months or years in the field. Continuing education has two components; internal and external. Internal is when the training is done within the Red Cross training centers. External is when the training is done in formal institutions of learning e.g. universities. Training Programs Design As discussed under the Training Needs Assessment, training programs are designed depending on given work or site related peculiarities. There are general programs that aim at helping volunteers and general public to be more prepared towards emergency response or handling of disasters. These programs are basic and standard; the cover the same ki nd of topics or courses. The basic skills or courses include CPR, swimming, dealing with home hazards, responding to fires, and fist aid. Volunteers being deployed in the different roles e.g. blood collection, disaster response etc are taken through specialized programs. Such specialized programs or briefings are critical to ensuring coordinated and appropriate response at the site. Site peculiarities are discerned ad communicated to volunteers and staff. For example, if an area requires certain cultural or religious stipulations, the volunteers are helped as to respond appropriately. Formal further education for staff is encouraged depending on discerned future needs in the organization. It is fortunate that most of the volunteers and staff come with specialized skills. However, through training need forecasts, the future needs in the organization are taken care of. Forecasting the future needs of the organization is a critical aspect or function of the human resource managers (Sal eemi, 2005, p. 82). The training and development function in American Red Cross works closely with the staff and volunteers to identify talent for development. Once an individuals training needs have been established, they are either given an opportunity to train further in a formal institution, they are given senior staff to mentor them or just given appraisal that encourages them to think of further development in a given area. The community training programs are designed with the needs of given social units in mind. Some red cross chapters have gone ahead and designed programs that target organization in its area of operation. Such programs often aim and massive sensitization on health and safety measures and appropriate responses to accidents or disasters. The courses offered are often full day or half day courses. Some of the topics covered in such like programs include general hygiene, communication skills (proper communication is important in disaster response operations, hea lth and safety procedures, medication administration, stopping infection spread, dealing with contamination, rescue or disaster operation planning, handling operation related stress etc. Training programs Delivery In the American Red Cross, training programs are delivered in a number of ways. Often individuals are invited to the Red Cross training centers for formal learning in given issues. Formal classes are given and assessments done. The classes often have theory and practical sessions in which students demonstrate the learnt skills. The trainings are also delivered on a one to one basis. The one to one training sessions are often for otherwise busy individuals who can not fit into the general courses offered at the training centers. Of recent, one on one training programs are also offered online by some Red Cross chapters. Other trainings are delivered in the field, in other institutions such as schools or business organizations. The training and development instructors are wel l trained individuals equipped with learning materials and other technologies. Guided by the philosophy of continuous improvement, the training programs are always improved on based on changing societal structure and increasing disaster ranges. The instructors provide written reading material and other helpful tools for further exploration and practice by participants in training. Training Program Effectiveness: Monitoring and Evaluation The training and development programs are of no use unless they are effective and efficient (Sims, 1998, p. 113). Programs delivery has to be properly time, and professionally delivered. Additionally, what is delivered has to be of consequence or substance. The effectiveness of a training program largely depends on mode of delivery and content. The American Red Cross instructors continuously seek to improve their training programs by monitoring and evaluating the existing programs. Monitoring and evaluation of programs is largely dependent on receiv ing feedback from beneficiaries or participants in the programs. Feed back helps trainers understand what has met expectations and what needs improvement. The other way of ensuring effectiveness or thoroughness in understanding is by every worker becoming a trainer of sorts (Reid Barrington, 2003, p. 98). In the American Red Cross, every experienced volunteer or staff is a trainer. Their work necessarily consists in sensitizing community, teaching community basic health and safety measures or orienting new entrants. Follow up communication is another sure way of ensuring training effectiveness (Sims, 1998, p. 114). This follow up process involves participants being sent newsletters and other pertinent informational materials for their own consumption. This helps especially in communicating new ideas, changes or expounding on already well known concepts. Through magazines and other publications availed to staff, volunteers and other stakeholders, continued learning on American Red C ross operations is facilitated. There is also a lot of information regularly posted on American Red Cross’ website or the websites of its constituent chapters. Conclusion: Overall evaluation Having looked into the training and development programs at American Red Cross, it is clear that the training programs are elaborate and well developed. However, the aspect of employee development is not well catered for. The organization heavily on volunteers and does not offer much room for development. An individual entering American Red Cross with the aim of growing through ranks may not find enough space for such. The organization only offers opportunities for those whose goal is to contribute to humanitarian causes. The lack of clear development guidelines or even opportunities is understandable. The motivation for working in such an organization is necessarily different from why one would work with Microsoft Inc. further; the volunteers are expected to be people who are interested in contributing their time in kind of charity to a humanitarian cause then moving on to their desired careers. A large percentage (96%) of workforces in the organization is volunteers and that may explain why the organization does not have an explicit development plan targeting all employees. However, like in every industry, some of the young volunteers go into the organization in the hope of starting as volunteers but growing steadily to become full time employees. Although the percentage of permanent staff is limited due to nature of work, the organization needs an employee development plan. The training and development department needs develop mechanism that allow for a sort of career progression for young volunteers. If the aspect of development can be elaborately looked into, the training and development programs run by American Red Cross are effective enough. Reference List Armstrong, M. (2006). A handbook of Human Resource Management Practice. 10th Ed. New York: McGraw-Hill. Aswathappa, K. (2006). Human Resource and Personnel Management  (Text and Cases). 5th Ed. New York: McGraw-Hill. Cole, G. A. (2005). Personnel and Human Resource Management. 5th Ed. Birmingham: Cengage Learning EMEA. Craig, L. R. (1996). The ASTD Training and Development Handbook: a Guide to Human Resource Development. 4th Ed. New York: McGraw – hill. Gary, D. (2004). Human Resource Management. 9th Ed. New York: Prentice Hall. Green, G. (2002). Training and Development. Chicago: John Wiley Sons. Laird, D. Sharon, S. N. (2003). Approaches to Training and Development. 3rd Ed. Massachusetts: Perseus Books Group. Rae, L. (2000). Effective Planning in Training and Development. London: Kogan Page Publishers. Reid, M. A. and Barrington, H. (2003). Training Interventions: Managing Employee Development. 2nd Ed. Mumbai: Jaico Publishing House. Saleemi, N.A. (2005). Personnel Management Simplified. 2nd Ed. Nairobi: Kwani Publishers. Sims R.R. (1998). Reinventing Training and develo pment. Connecticut: Greenwood Publishing Group. The American National Red Cross. (2009). American Red Cross. 27th January, 2010. Retrieved from https://www.redcross.org/ This research paper on Training and Development: The American National Red Cross was written and submitted by user Raina Armstrong to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

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